When you purchase car insurance and say their service is good what are you basing that off of? For many people they don’t even utilize their insurance coverage. When you do you expect nothing, but the best. After all you’re paying good money for your coverage. Below I’ve pulled information from the JD Powers and Associates website on consumer rating of the service they’ve obtained.
Information pulled for JD Powers and Associates. Rating based on claim service received.
A 1 rating is Poor while a 5 rating is Excellent.
2011 Results
5 Stars
Auto Owners Insurance
New Jersey Manufacture Insurance Co.
USAA
4 Stars
American Family
Amica
StateFarm
The Hartford
3 Stars
AllState
Auto Club of Southern California
CSAA
Geico
Liberty Mutual
Mercury
Metlife
Nationwide
Progressive
Safeco
Travelers
2 Stars
21st Century
Commerce
Encompass
Erie
Esurance
Farmers
I have dealt with Allstate and Geico, great companies in my opinion!